1. Stay calm.
Check whether others are in need of assistance. If any of the parties are injured, please call the police and do not move the vehicle. If nobody is injured, stay calm and move your vehicle to the side of the road or somewhere safe.

2. Exchange the following details with the parties involved, regardless of which party is at fault:

Their name(s) and NRIC/FIN Number(s).
Their address and contact number.
Their vehicle registration number and name of their Insurance Company.
Their company name if the vehicle is a company owned vehicle.
Take photographs of the position and damages of the vehicles.

Do not admit liability, sign any promissory notes agreeing to pay for damages, or allow a towing service to remove your vehicle.

3. Report to any one of our authorised Accident Reporting Centres with your vehicle within 24 hours or on the next working day. File an accident report regardless of whether your car is damaged or if you intend to claim on your own policy. Please take note that this is compulsory regardless of whether there is any damage to your vehicle or if you are making a claim under your own policy.